Online Istanbul Holiday does not sell or trade personal information to any outside sources. However, this information may be used internally to help us further improve our services to you.
Personal information is required for identification and booking purposes and is strictly confidential.

Generic information gathered may be used for marketing purposes by Online Istanbul Holiday and in some instances by Online Istanbul Holiday affiliates, but in all instances it will non-specific and will never identify individuals.

Information supplied for managing your online accounts and enabling commission payments is held securely and in the strictest confidence. It is your responsibility to ensure that this information is kept up to date.

Online Istanbul Holiday bears no responsible for either the privacy policies or contents of Web sites linked Online Istanbul Holiday.

RESERVATIONS

Group bookings must be made through a designated Online Istanbul Holiday Group Bookings specialist. (For more information, please refer to the Group Bookings section of the Online Istanbul Holiday Web site.)

Unless otherwise stated, room prices are based on double occupancy, in Euros, tax is included.

Room prices are established by the individual properties and are not within the control of Online Istanbul Holiday . Online Istanbul Holiday makes no warranties or guarantees regarding room prices and/or availability.

Online Istanbul Holiday is solely responsible for the reservation process and makes no warranties, either express or implied, about the properties and/or property information featured on this site.

Holiday/peak/seasonal supplements and black out dates may apply.

Online Istanbul Holiday is not responsible for failed or incomplete reservations due to credit card processing errors, or technical, software or Internet transmission problems. If any of these problems occur, Online Istanbul Holiday can not guarantee the availability of hotel room inventory or listed room prices.

By submitting your credit card and booking information, you agree that you have read and accepted BOTH the above policies, including the Cancellation Policy, AND the Terms and Conditions for this Web site.

Payment
You will need a valid credit card in order to confirm a reservation. Your credit card will be debited when your reservation has been confirmed;  unless you are otherwise informed and will be charged in the local currency of your destination for the amount equivalent to the published rates.

Confirmation
Confirmation of your reservation along with vouchers and instructions will be provided via email once all necessary local arrangements have been made on your behalf. Reservations made during the week will in normal circumstances be confirmed within 24hrs. Confirmation of reservations made over weekends and/or public holidays may however take slightly longer. If for any reason you do not receive notification please contact info@onlineistanbulholiday.com

Cancellations
Most of the hotels has their own cancelation policy. Please be sure that you read and agreed The Hotels Cancelation Policy from hotel pages (Book Info). Sightseeing and package tour cancellation policies vary; you will be informed of these policies before you receive final confirmation. The above cancellation policy always applies unless you are otherwise informed. If you are not agree  with any amendments to the above booking conditions reflected in your reservations confirmation email you will have the right to cancel your booking immediately without incurring any charges.

Accident and Injury
Cybercityguides and its representatives cannot be held liable for any accident or injury incurred by the client of any kind how so ever caused through any third party directly or indirectly. Such claims must be dealt with directly by the supplier of the actual service concerned.